نوع مقاله : مقاله پژوهشی
1 دانشگاه علامه طباطبائی، تهران، ایران.
2 گروه مدیریت دولتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران.
3 دانشگاه علامه طباطبایی، تهران، ایران.
4 دانشجوی دکتری، گروه مدیریت دولتی، دانشکده مدیریت حسابداری، دانشگاه علامه طباطبائی، تهران، ایران.
عنوان مقاله [English]
Background & Purpose: The role of line managers is vital and undeniable in realization of the linkage between HRM practices and performance. The specifications of that role have not been received sufficient scrutinization in previous local studies. In this study, for the first time by applying a new theoretical model and new method, in national Oil and Natural Gas Company, we tried to deeply investigate the role of line managers in HRM black box and besides to identify their challenges in fulfilling their practical roles and also prioritize the importance of each challenges.
Methodology: Regarding the method, current study is based on two separated phases. First, by applying a meta-synthesis approach known as ‘mixed research synthesis’ and by methodological scrutinization of 243 credible articles, we came up with a thorough description of line managers’ status in HRM black box and investigated their functional/practical challenges. Second, by using AHP method, the identified challenges in the first step were prioritized.
Findings: The phase of identification line managers’ practical challenges, led to explanation of many factors which then were categorized into five general challenges. In the factor prioritization phase, «CEO and HR managers support» was determined as the most important one. Next were «Knowledge, skill and ability», then «commitment to people management», and finally the two factors of «role ambiguity and inconsistent priorities» and «load of work» were equally identified as the least important factors.