مطالعات منابع انسانی

مطالعات منابع انسانی

طراحی مدل مفهومی شکوفایی کارکنان با تمرکز بر بلوغ هوش مصنوعی در منابع انسانی

نوع مقاله : مقاله پژوهشی

نویسندگان
1 دانشجوی دکتری، گروه مدیریت، دانشکدۀ اقتصاد، مدیریت و علوم اداری، دانشگاه سمنان، سمنان، ایران.
2 استاد، گروه مدیریت، دانشکدۀ اقتصاد، مدیریت و علوم اداری، دانشگاه سمنان، سمنان، ایران.
3 استاد، گروه مدیریت، دانشکدۀ اقتصاد، مدیریت و علوم اداری، دانشگاه سمنان، سمنان، ایران
10.22034/jhrs.2025.537401.2455
چکیده
زمینه و هدف: با گسترش فناوری‌های هوشمند در منابع انسانی، دغدغه‌هایی در خصوص آثار روان‌شناختی و ادراکی آن بر کارکنان شکل گرفته است. بیشتر مطالعات گذشته با رویکردهای کمی، بر پذیرش فناوری تمرکز داشته‌اند؛ اما ابعاد عمیق‌تری همچون تجربۀ زیسته و عدالت ادراک‌شده کمتر بررسی شده‌اند. هدف این پژوهش، طراحی مدل مفهومی شکوفایی کارکنان با تمرکز بر بلوغ هوش مصنوعی در مدیریت منابع انسانی است.
روش: این پژوهش با رویکرد کیفی و اکتشافی انجام شده و داده‌ها از طریق ۲۵ مصاحبۀ نیمه‌ساخت‌یافته با کارکنان و خبرگان فناوری، در سازمان‌هایی با سطوح مختلف بلوغ فناوری گردآوری شده است. نمونه‌گیری به‌صورت هدفمند و گلولۀ برفی انجام شد و تحلیل داده‌ها با روش تحلیل مضمون صورت گرفت.
یافته‌ها: نتایج نشان داد که شکوفایی کارکنان تحت تأثیر پنج مؤلفه است: ادراک شناختی ـ عاطفی از هوش مصنوعی، تجربۀ روان‌شناختی فناورانه، زیرساخت‌ها و حمایت سازمانی، سازوکارهای انطباق فردی و عدالت ادراک‌شده و اعتماد فناورانه. مدل مفهومی طراحی‌شده، تعامل چندلایه میان فناوری، ساختار سازمانی و سرمایۀ روانی فرد را نشان می‌دهد.
نتیجه‌گیری: این پژوهش با تلفیق چارچوب‌های روان‌شناسی مثبت، مدل تقاضا ـ منابع شغلی و سرمایۀ روانی، مدل بومی‌‏ای را برای شکوفایی کارکنان در بستر هوش مصنوعی ارائه می‌دهد. این مدل می‌تواند مبنای تدوین سیاست‌های منابع انسانی، آموزش‌های دیجیتال و راه‌کارهای پیاده‌سازی مسئولانه هوش مصنوعی در سازمان‌ها باشد.
کلیدواژه‌ها

عنوان مقاله English

Developing a Conceptual Model of Employee Flourishing with a Focus on Artificial Intelligence Maturity in Human Resource Management

نویسندگان English

Minasadat Mousavi 1
Abbasali Rastgar 2
Mohsen Shafiei Nikabadi 3
1 Ph.D. Candidate, Department of Management, Faculty of Economics. Management and administrative sciences, Semnan University, Semnan, Iran
2 Prof., Department of Management, Faculty of Economics. Management and administrative sciences, Semnan University, Semnan, Iran.
3 Prof., Department of Management, Faculty of Economics. Management and administrative sciences, Semnan University, Semnan, Iran.
چکیده English

Background & Purpose: As the adoption of intelligent technologies in organizations accelerates particularly in the field of human resource management concerns regarding their psychological, perceptual, and ethical implications for employees have grown. While numerous studies have explored technology acceptance and efficiency from a quantitative perspective, fewer have examined the lived experiences, well-being, and perceptions of justice among employees interacting with AI-driven systems. This study aims to model the impact of artificial intelligence (AI) maturity in human resource management on employee flourishing.
Methodology: This study employs a qualitative and exploratory research design. Data were collected through 25 semi-structured interviews with employees, HR managers, and technology experts from organizations at varying levels of AI maturity. Participants were selected through purposive and theoretical sampling. Thematic analysis was used to analysis data.
Findings: The results indicated that employee flourishing is influenced by five components: cognitive-affective perception of artificial intelligence, technological psychological experience, organizational infrastructure and support, individual adaptation mechanisms, and perceived justice and technological trust. The designed conceptual model illustrates the multi-layered interaction between technology, organizational structure, and individual psychological capital.
Conclusion: By integrating positive psychology frameworks, the Job Demands-Resources model, and psychological capital, this study provides an indigenous model for employee flourishing in the context of artificial intelligence. This model can serve as a basis for formulating human resource policies, digital training programs, and strategies for the responsible implementation of artificial intelligence in organizations.

کلیدواژه‌ها English

Artificial intelligence
Human resource management
Employee flourishing
Technological maturity
Algorithmic trust
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دوره 15، شماره 3
پاییز 1404
صفحه 1-28

  • تاریخ دریافت 05 خرداد 1404
  • تاریخ بازنگری 25 مرداد 1404
  • تاریخ پذیرش 18 شهریور 1404