Journal of Human Resource Management

Journal of Human Resource Management

Understanding Impulsive Behavior in Human Resources: An Analysis of Antecedents and Consequences using Fuzzy Cognitive Mapping (FCM)

Document Type : Original Article

Authors
Ali Shariat Nejad 1
Anis Moayed 2
Faezeh Hasanvand 2
Mina Hoseyni 2
1 Associate Prof., Department of Public Administration, Faculty of Economic, University of Lorestan, Khoramabad, Iran.
2 Ph.D. Candidate, Department of Management, Faculty of Economic, University of Lorestan, Khoramabad, Iran.
10.22034/jhrs.2025.507304.2367
Abstract
Background & Purpose: The present study was conducted with the aim of recognizing and understanding the impulsive behavior of human resources in social security: Antecedent and consequent element analysis using the fuzzy cognitive map method FCM.
Methodology: This research is applied in terms of its purpose and descriptive and exploratory in terms of its data collection method, which has a deductive and inductive research philosophy.The statistical population of the present study is the employees and managers of social security in Lorestan province. The sample members were selected using the purposive sampling method and based on the principle of theoretical saturation. The data collection tool in the qualitative part is a semi-structured interview and in the quantitative part is a questionnaire. The validity of the interviews was measured through CVR and their reliability was measured through the Cohen Kappa test and intra-coder and inter-coder reliability. In the questionnaire section, validity and reliability were measured using content validity and test-retest. In this research, MAXQDA software and content analysis and coding method were used for data analysis in the qualitative part and the FCM fuzzy cognitive mapping method was used in the quantitative part.
Findings: Antecedents of impulsive behaviors include lack of resilience, inefficiency of human resources, limited resources and facilities, irresponsibility, lack of self-control, low emotional intelligence, harsh and incompatible work environment, job conflict, conflict-prone personality traits, and organizational culture. Furthermore, the consequences of employees' impulsive behaviors consist of aggression and violence, counterproductive work behavior, diminished organizational self-esteem, self-harm, drug abuse, inability to manage stress, emotional disorders, weakened team collaboration, increased turnover, and reduced learning.
Conclusion: Weak resilience among employees when facing environmental pressures in the Social Security Organization does not operate in isolation; rather, it interacts with other factors to create conditions conducive to impulsive behaviors. In other words, the inability to manage stress, inefficiencies in human resource systems, limited resources and facilities, lack of accountability, coupled with low emotional intelligence and an incompatible work environment, contribute to outcomes such as aggression, counterproductive work behaviors (CWBs), and emotional disorders. Such impulsive behaviors can, in turn, exacerbate interpersonal conflicts, increase workplace disputes, and undermine team collaboration, ultimately leading to higher turnover rates and diminished organizational learning.
Keywords
Employee impulsivity
Hasty behavior
Fuzzy cognitive map
Social security employees and managers
Antecedent and consequential factors
Aghili, S. M., Parazdeh, Y. & Babaee, E. (2023). The Relationship between the COVID-19 Pandemic and Sleep Quality, Impulsivity and Mental Health in Primary School Children. Iran J Cult Health Promot, 7 (3), 411-417. (in Persian)
Akbarabadi A. (2016). Predicting high-risk behaviors based on resilience and spiritual intelligence among drug-related prisoners in Marvdasht prison [MSc. thesis]. Marvdasht: Islamic Azad University (in Persian)
Amreh, M., & Gharamaleki, N. S. (2021). Predicting Impulsive Behavior Based on Responsibility and Resilience Among Qom Municipality Employees, Qom City, Iran. Archives of Hygiene Sciences, 10(2), 171-178. http://dx.doi. org/10.52547/ArchHygSci.10.2.171
Atefinejad, Sh., Yamini, M. & Alavifar, S.M.T. (2024). The relationship between impulsivity and resilience with inter personal relationships of nurses working in Ibn Sina psychiatric Hospital, Mashhad. Journal of Educational Psychology Skills, 15(1), 47-59. (in Persian)
Azizloo, M., Fayyazi, M. & Ghorbani Zadeh,V. (2024). Introducing a Model of Organizational Resilience in Knowledge-Based Companies. Journal of Human Resource Management, 14(3), 118-147. doi: 10.22034/jhrs.2024.210050 (in Persian)
Baltruschat, S., Cándido, A., Megías, A., Maldonado, A., & Catena, A. (2020). Risk proneness modulates the impact of impulsivity on brain functional connectivity. Human Brain Mapping, 41(4), 943-951.
Bénard, M., Bellisle, F., Kesse-Guyot, E., Julia, C., Andreeva, V. A., Etilé, F., ... & Péneau, S. (2019). Impulsivity is associated with food intake, snacking, and eating disorders in a general population. The American journal of clinical nutrition, 109(1), 117-126.
Bort, J., Wiklund, J., Crawford, G. C., Lerner, D. A., & Hunt, R. A. (2024). The strategic advantage of impulsivity in entrepreneurial action: An agent-based modeling approach. Entrepreneurship Theory and Practice, 48(2), 547-580.
Brown, L., Packard, M., & Bylund, P. (2018). Judgment, fast and slow: Toward a judgment view of entrepreneurs' impulsivity. Journal of Business Venturing Insights, 10, e00095.
Carlson, S. R., Pritchard, A. & Dominelli, R. (2013). Externalizing behavior, the UPPS-P impulsive behavior scale and reward and punishment sensitivity. Personality and Individual Differences, 54(2), 202–207.
Davidsson, P. (2023). Ditching discovery-creation for unified venture creation research. Entrepreneurship Theory and Practice, 47(2), 594–612.
Fenneman, J., & Frankenhuis, W. E. (2020). Is impulsive behavior adaptive in harsh and unpredictable environments? A formal model. Evolution and Human Behavior, 41(4), 261-273.
Ge, Y., Qu, W., Zhou, M., Özkan, T., Bıçaksız, P., & Zhang, K. (2020). Psychometric adaption of the impulsive driver behavior scale in a Chinese sample. Transportation research part F: traffic psychology and behaviour, 68, 218-230.
Ghoulipour Souteh, R., Zarjou, S. & Najafi Rastaghi, H. (2024). Identifying Factors Affecting National Human Resources Management with Emphasis on Human Resources Challenges. Journal of Human Resource Management, 14(2), 29-55. doi: 10.22034/jhrs.2024.202933
(in Persian)
Hunt, R. A., Lerner, D. A., Johnson, S. L., Badal, S., & Freeman, M. A. (2022). Cracks in the wall: Entrepreneurial action theory and the weakening presumption of intended rationality. Journal of Business Venturing, 37(3), 106190.
Jahani Zingir, H., Eghbali, M., Jafarzadeh dashbolagh H. (2023). Prediction of cyberbullying based on impulsivity, Moral disengagement and dark personality traits in adolescents with addiction to cyberspace. Rooyesh, 12(4), 187-196. (in Persian)
Kanten, P. (2018). The individual antecedents of impulsive behavior. İşletme Araştırmaları Dergisi, 10(3), 732-746.
Kanten, P., Arda, B. (2019). The effect of impulsivity on sabotage behavior of sales employees: the mediating role of affective disorders and organizational based self-esteem. PressAcademia Procedia (PAP), 9, 36-42.
Khajeh, F. & Shahbandarzadeh, H. (2019). Presentation of a Model based on Fuzzy Cognitive Map for Analyzing the Factors Affecting the Customer Satisfaction of the Container Terminal (Case Study: Bushehr Province Department of Ports and Mnitime organization). Journal of Executive Management, 10(19), 147-170. 10.22080/JEM.2019.15326.2791
(in Persian)
Kolivandzadeh, Z. & Nazarzadeh Zare, M. (2023). Representation of Factors Affecting the Formation of Unethical Pro-organizational Behaviors in the Academic Context. Journal of Human Resource Management, 13(1), 109-130. doi: 10.22034/jhrs.2023.172973
(in Persian)
Komarovskaya, I., Loper, A. B., & Warren, J. (2007). The role of impulsivity in antisocial and violent behavior and personality disorders among incarcerated women. Criminal Justice and Behavior, 34(11), 1499-1515.
Kopetz, C. E., Woerner, J. I., & Briskin, J. L. (2018). Another look at impulsivity: Could impulsive behavior be strategic?. Social and Personality Psychology Compass, 12(5), e12385. Maneiro, L., Gomez-Fraguela, J.A., Curtin, O. & Romero, E. (2017). Impulsivity traits as correlates of antisocial behavior in adolescents. Personality and Individual Differences, 104, 417-422.
Megías-Robles, A., Sánchez-López, M. T., Gómez-Leal, R., Cabello, R., Gutiérrez-Cobo, M. J., & Fernández-Berrocal, P. (2023). Impulsivity and sensitivity to reward as mediating factors of the negative relationship between emotional intelligence and health-related risk-taking: evidence from a sample of university students. BMC psychology, 11(1), 386.
Pautrat, M., Le Guen, A., Barrault, S., Ribadier, A., Ballon, N., Lebeau, J. P., & Brunault, P. (2022). Impulsivity as a risk factor for addictive disorder severity during the COVID-19 lockdown: results from a mixed quantitative and qualitative study. International journal of environmental research and public health, 20(1), 705.
Pietersen, M. L., & Botha, M. (2021). Impulsivity and entrepreneurial behaviour: Exploring an unreasoned pathway. International Small Business Journal, 39(8), 755–780.
Piko, B. F., & Pinczés, T. (2014). Impulsivity, depression and aggression among adolescents. Personality and Individual Differences, 69, 33– 37.
Radovanović, V., Šestić, M. R., Kovačević, J., & Dimoski, S. (2020). Factors related to personal resiliency in deaf and hard-of-hearing adolescents. The Journal of Deaf Studies and Deaf Education, 25(4), 430-437.
Rożnowski, B., & Wontorczyk, A. (2024). Work engagement, impulsivity and, self-efficacy among Polish workers. Moderating role of impulsivity. Plos one, 19(10), e0311856.
Saeidmanesh, M., Demehri, F. & Jafari Nodushan, M. (2019). Functional Family Therapy on Impulsive Behavior and Social Skills in Children with Attention Deficit/ Hyperactivity Disorder. MEJDS 9(25), 1-6. (in Persian)
Safarloo, S., Vazife, Z., Ghasemi, M. and Keshtegar, A. (2024). The Motivational Framework of Maintaining Expert Human Resources: A Meta Synthesis Approach. Journal of Human Resource Management, 14(3), 148-179. doi: 10.22034/jhrs.2024.210052 (in Persian)
Sam, M., Pirkhaefi, A., Asgharanjad Farid, A. A. (2025). The role of brain inhibition/activation systems (BIS/BAS) in impulsivity with a mediating role of emotion dysregulation in female vocational school teenagers with borderline personality disorder. Journal of Psychological Science. 24(145), 221-237. doi:10.52547/JPS.24.145.221 (in Persian)
Samiefard, M., Fadardi, J. S., Kareshki, H., & Stacy, A. W. (2023). Validity and reliability of a revised S-UPPS-P impulsive behavior scale: The interplay between impulsivity and working memory. Journal of Personality Assessment, 105(2), 174-186.
Seifourian, M., Shabani Moghadam, K., Seyyed Ameri, M. H. & Farahani, A. (2024). Mediating Role of Perceived Social Support in Predicting Motivation for Football Betting Based on Attitude and Impulsivity. Sports Psychology, 16(2), 16-32. doi: 10.48308/mbsp.2022.225271.1081 (in Persian)
Værøy, H., Western, E., & Andersson, S. (2016). The link between facets of impulsivity and aggression in extremely violent prisoners. Open Journal of Psychiatry, 6(01), 86. Wiklund, J. (2019). Entrepreneurial impulsivity is not rational judgment. Journal of Business Venturing Insights, 11, e00105.
Zhao, Y., Zhao, Y., Lee, Y. T., & Chen, L. (2020). Cumulative interpersonal relationship risk and resilience models for bullying victimization and depression in adolescents. Personality and individual differences, 155, 109706.
Journal of Human Resource Management
Volume 15, Issue 3
Spring 2025
Pages 145-174

  • Receive Date 17 February 2025
  • Revise Date 02 May 2025
  • Accept Date 02 August 2025