شناسایی و اولویت‌بندی ریسک‌های منابع انسانی با بهره‌گیری از روش تلفیقی سوآرا و آراس خاکستری

نوع مقاله: مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت تولید و عملیات، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران

2 دانشجوی دکتری مدیریت صنعتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران

10.22034/jhrs.2020.105969

چکیده

زمینه و هدف: ریسک‌ها‌ و نااطمینانی‌های مربوط به منابع انسانی می‌توانند پیامدهایی ناگوار از جمله کاهش عملکرد فردی و سازمانی در پی داشته باشند. در این مطالعه به شناسایی و اولویت‌بندی ریسک‌های منابع انسانی در یک شرکت مدیریت سرمایه و مالی پرداخته شده است.
روش‌شناسی: در ابتدا با بررسی ادبیات پژوهش و روش تحلیل محتوا ابعاد ریسک‌های منابع انسانی استخراج شد. این ابعاد با استفاده از روش دلفی فازی بررسی و غربال‌سازی شد. در گام بعد با استفاده از روش سوآرا معیارهای غربال‌شده ارزیابی و وزن‌دهی شدند. سپس با استفاده از روش آراس خاکستری به ارزیابی و رتبه‌بندی انواع ریسک‌های منابع انسانی شناسایی‌شده پرداخته شد.
یافته‌ها: از میان ابعاد ریسک‌ها، معیارهای گردش کارکنان، مالی و بهره‌وری بیشترین تأثیر را داشتند. همچنین از میان ریسک‌های منابع انسانی نیز ریسک‌های برنامه‌های جانشین پروری و کارمندیابی، جبران خدمات کارکنان و نگهداشت کارکنان به ترتیب رتبه‌های اول تا سوم را به خود اختصاص داده‌اند.
نتیجه‌گیری: پیش‌بینی و مدیریت مؤثر ریسک‌های منابع انسانی می‌تواند مانع از دست رفتن کارکنان و موجب ارتقای عملکرد فردی و سازمانی شود. توجه به اولویت این ریسک‌ها می‌تواند به ارتقای اثربخشی این اقدامات کمک کند.

کلیدواژه‌ها


عنوان مقاله [English]

Identifying and Prioritizing Human Resources Risks through the Combination of SWARA and Gray ARAS

نویسندگان [English]

  • Seyed Jalaledin Hoseini Dehshiri 1
  • Mojtaba Aghaei 2
1 Ph.D. student of Operation and Production Management, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran, Iran
2 Ph.D. student of Mnagement, Faculty of Management and Accounting, Allameh Tabataba’i University, Tehran, Iran
چکیده [English]

Background & Purpose: Human resources risks and uncertainties can have detrimental outcomes such as declines in individual and organizational performance. This study identified and prioritized human resources risk in a capital and financial management company.
Methodology: The dimensions of human resources risks were first extracted from a literature review and a content analysis. The fuzzy Delphi technique was used for analyzing and screening these dimensions. The SWARA method was then employed to evaluate and weight the screened criteria. After that, the gray ARAS method was used to evaluate and rank the identified types of human resources risks.
Findings: Regarding the risk dimensions, the most effective criteria were arrangement of employees, finance, and productivity. Risks of succession planning and employee identification, employee service compensation, and employee retention were ranked first, second, and third, respectively, among human resources risks.
Conclusion: Effective prediction and management of human resources risks can prevent the loss of employees and improve individual and organizational performance. Paying attention to the priorities of these risks can improve the effectiveness of these actions.

کلیدواژه‌ها [English]

  • human resources risks
  • content analysis
  • Fuzzy Delphi
  • SWARA
  • gray ARAS
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