تجربه‌زیسته دورکاری کارکنان در دوران ‌همه‌گیری کووید- 19

نوع مقاله : مقاله پژوهشی

نویسندگان

1 استادیار، گروه مدیریت بازرگانی، دانشگاه هرمزگان، هرمزگان، ایران.

2 کارشناس ارشد، گروه مدیریت بازرگانی، دانشگاه تربیت مدرس، تهران، ایران.

3 استادیار، بخش مدیریت، دانشگاه شیراز، فارس، ایران.

10.22034/jhrs.2022.143765

چکیده

زمینه و هدف: همه‌گیری ویروس کرونا و نگرانی‌های ایجادشده در جهان باعث شد که سازمان‌ها دستخوش تغییر شوند و پذیرش دورکاری، به یکی از دغدغه‌های مهم کارکنان تبدیل شود. هدف از پژوهش حاضر، بررسی تجربه‌زیسته کارکنان در دوران وقوع این بیماری فراگیر است.
روش: پژوهش حاضر، پژوهشی کیفی با هدف اکتشافی است که رویکرد پدیدارشناسی را در پیش گرفته است. جامعه آماری پژوهش، کارکنان بخش‌های دولتی و خصوصی است که به‌دلیل شیوع پاندمی کووید 19 و پیامدهای آن مانند فاصله‌گذاری اجتماعی، ملزم شدند که بخش عمده‌ای از امور شغلی خود را از طریق دورکاری انجام دهند. با استفاده از روش نمونه‌گیری هدفمند با 47 نفر از افراد جامعه آماری مصاحبه شد. اعتبارسنجی یافته‌های پژوهش نیز طی فرایند تأیید یافته‌ها با بهره‌مندی از مشارکت‌کنندگان انجام گرفت.
یافته‌ها: نتایج پژوهش در قالب سه تم اصلی و ده تم فرعی دسته‌بندی شدند. تم‌های اصلی پژوهش عبارت‌اند از: عوامل فردی، عوامل خانوادگی و عوامل سازمانی. در سطح فردی، تم‌های فرعی آسیب‌های جسمی و روانی، تغییرات روانی و اجتماعی و یادگیری و رشد فردی قرار گرفت. سطح خانواده، با تم‌های فرعی فرصت بهبود روابط خانوادگی، چالش‌های خانوادگی و تاب‌آوری مالی دسته‌بندی شد. زیرساخت دورکاری، ادراکات شغلی، مدیریت دورکاری و نگرش/ضرورت‌های کاری جدید نیز در تم سطح سازمانی قرار گرفتند.
نتیجه‌گیری: با توجه به نوظهوربودن بیماری کرونا، سیر مطالعاتی در خصوص پیامدهای این بیماری در حوزه دورکاری نیز در مراحل اولیه توسعه خود است. با وجود این، عوامل استخراج شده، فعالیت‌های کارکنان را تحت تأثیر قرار داده و توجه به آنان برای پیشبرد فعالیت‌های کارکنان امری ضروری است.
 

کلیدواژه‌ها


عنوان مقاله [English]

Lived Experiences of Remote-Working Employees in The COVID -19 Pandemic

نویسندگان [English]

  • vahid makizadeh 1
  • Fatemeh Sharaei 2
  • maryam nekooeezade 3
1 Assistance Prof., Department of Management, Faculty of Humanities, Hormozgan University, Hormozgan, Iran.
2 MSc. Student, Department of Management, Faculty of Humanities, Tarbiat Modarres University, Tehran, Iran.
3 Assistance Prof., Department of Management, Faculty of Economy, Management & Social Science, Shiraz University, Shiraz, Iran.
چکیده [English]

Background & Purpose: Due to the epidemic of Corona virus and creating challenges in the world, organizations have also changed, and accepting remote-working is one of the most important challenges facing employees. The purpose of this study is to investigate the lived experience of employees during the existence of this pervasive disease.
Methodology: This study is qualitative research with an exploratory goal   adopting a phenomenological approach. The study population included employees affected by the outbreak of the Covid 19 pandemic and its consequences such as social distancing, who were required to do most of their work through remote-working. 47 members of the study population were interviewed using purposive sampling.
Findings: The research results were classified into three main themes and ten sub-themes. The main themes of the research are individual factors, family factors, and organizational factors. The individual-level includes physical and mental injuries, psychological and social changes, and learning and personal development. The family level also   contains opportunities to improve family relationships, family challenges, and financial resilience. Remote-working infrastructure, job perceptions, remote-working management, and attitude/needs new work were also addressed to the organizational level.
Conclusion: Due to the emergence of corona epidemics, the study of its consequences in the field of remote-working is also in the early stages of development; however, the extracted factors affect the activities of employees, and it is necessary to pay attention to them to promote the activities of employees.

کلیدواژه‌ها [English]

  • Remote-working
  • Individual-level
  • Family-level
  • Organizational-level
  • COVID-19
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