تدوین معیار کمی ارزیابی چابکی حاصل از عملکرد

نوع مقاله : مقاله پژوهشی

نویسندگان

عضو هیات علمی دانشگاه هوایی شهید ستاری، تهران، ایران.

چکیده

توجه به معیار کمی عملکرد چابکی فراتر از ویژگی‌های ساختاری یا عملیاتی، یک رویکرد جدید می‌باشد. نتیجه‌گیری با شاخص عملکرد کمی، که مطابقت نزدیکی با تعریف نظری چابکی دارد، قابلیت کاربرد در انواع سازمان‌های تولیدی را داشته، و می‌تواند برای مقایسه بین تولیدکنندگان در صنایع مختلف مورد استفاده قرار گرفته، و به طور خودکار در طول زمان موفقیت نسبی در صنایع مربوطه را به صورت به هنگام و به روز حاصل نماید. این تحقیق، به دنبال یک معیار کمی و عینی برای چابکی عملکرد می‌باشد تا چابکی را به عنوان نتیجه‌ای از یک عملکرد مورد ارزیابی قرار داده و بر هر دو مورد موفقیت سازمانی و اغتشاش محیطی فائق آید و قابل کاربرد در تمام انواع سازمان‌های تولیدی نیز باشد. معیار چابکی عملکرد، از طریق ایجاد یک مدل نظری شروع و سپس از طریق مرور ادبیات، مطالعات موردی، و پیمایش آزمایشی داده، عملیاتی می‌گردد و متعاقب آن، در قالب یک کانال تخصصی، به پاسخ‌های خود می‌رسد . معیار چابکی عملکرد، با استفاده از داده‌هایی که از چهار شرکت تولیدی جمع آوری شده، نشان داده می‌شود، که نمایانگر 4 ترکیب ممکن از موفقیت و اغتشاشات است و با مدل نظری سازگار بوده، و گواهی عملی از شرکت‌های مورد مطالعه می‌باشد. برای اعتبار سنجی آتی این معیارها، ضروری است که ارزیابی پایایی و روایی در این زمینه انجام پذیرد. این رویکرد می‌تواند از طریق مدیران تولید برای حصول به یک "تصویری کلی" از سطح چابکی عملکرد یک سازمان، و برای ملاحظه سیستماتیک اثرات عوامل محیطی مورد استفاده قرار گیرد.

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